FAQ
Common Questions About B-Six
What is the shipping policy?
We offer free shipping on all U.S. domestic purchases. So you can shop for as much or as little as you’d like without worrying about hitting a purchase minimum. Shipping will always be on us.
Can I track my package?
Yes. You will receive a confirmation email when your package has shipped and, inside that note, will be your tracking number.
Please note that sometimes items from your order will ship separately. If you notice you do not have tracking numbers for the rest of your order, please email us at support@b-six.com. We can provide you with the additional tracking numbers that you’ll need.
When will I receive my package?
Once you place your Nippies order, it typically takes 4-9 days for your goodies to arrive at your door. If you haven’t received your order after 10 days, feel free to send us a note at support@b-six.com, and we can follow up.
What can I do if my package is lost?
If you can’t track down your order, please contact our support team at support@b-six.com, and we’ll sort out a solution for you.
What can I do if my items are damaged?
Quality is of the utmost importance to us, so definitely contact us at support@b-six.com and let us know what happened. We will find a solution that works for you.
What is the return policy?
Per our policy, we do not accept returns at this time. However, we always want you to feel satisfied with your purchase, so If you have any questions or concerns, feel free to send us an email at support@b-six.com or fill out the form here. We’ll do whatever it takes to make it right.
Where can I contact you?
You can always reach us by emailing support@b-six.com or visiting our contact us page and filling out the form there.
Where can I learn more about the company?
Read our story about how we started in 2002 and turned into who we are today. You can peruse our list of publications that have given us a shoutout over the years, too.
Where can I find your blog?
We’re thrilled that you asked! We post articles on our blog here to keep our squad updated on seasonal and style trends, new products, and the best ways to use your Nippies products. You’ll definitely want to bookmark it.
Do you do wholesaling?
Absolutely! If you are interested in wholesale, custom, or private label opportunities, send a message to trade@b-six.com, and we’ll get back to you soon.